Privacy Policy

**Effective Date: March 18, 2025**

At Aanandam Insights ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.aanandam.co (“Website”), or engage with our services, including the organization and delivery of online and in-person workshops for corporates and individuals (“Services”). By using our website or Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or Services.

This Privacy Policy complies with applicable laws in India, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDP Act), where relevant.

1. Information We Collect

We collect information to provide and improve our Services. The types of information we may collect include:

1.1 Personal Information

- **Provided by You**: When you register for a workshop, create an account, contact us, or participate in our Services, we may collect:

- Name

- Email address

- Phone number

- Company/organization name (if applicable)

- Billing address and payment details (e.g., credit card information)

- Other information you voluntarily provide (e.g., workshop preferences, feedback).

- **During Workshops**: For online workshops, we may collect your voice, image, or likeness if recordings are made (with prior notice). For in-person workshops, we may collect additional details such as emergency contact information or dietary preferences.

1.2 Automatically Collected Information

- **Usage Data**: When you visit our Website, we may collect:

- IP address

- Browser type and version

- Operating system

- Pages visited, time spent, and referral URLs

- Device identifiers

- **Cookies and Tracking Technologies**: We use cookies, web beacons, and similar technologies to enhance your experience, analyse usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

1.3 Third-Party Information

- We may receive information about you from third parties, such as payment processors, video conferencing platforms (e.g., Zoom), or corporate partners, when you register for a workshop through them.

2. How We Use Your Information

We use your information for the following purposes:

- **To Provide Services**: To process registrations, deliver workshops (online or in-person), send confirmations, and manage payments.

- **To Communicate**: To send you updates, reminders, invoices, and responses to inquiries via email, phone, or other channels.

- **To Improve Our Services**: To analyse usage patterns, gather feedback, and enhance the Website and workshop experience.

- **Marketing**: To send promotional materials, newsletters, or workshop offers, with your consent where required by law (you may opt out at any time).

- **Legal Compliance**: To comply with applicable laws, regulations, or legal processes in India or elsewhere.

- **Recordings**: To use recordings of online workshops for quality assurance, training, or promotional purposes (with notice and, where required, consent).

- **Security**: To detect, prevent, and address fraud, unauthorized access, or technical issues.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

- **Service Providers**: With third-party vendors who assist us in delivering Services (e.g., payment processors, IT support, video conferencing platforms), bound by confidentiality obligations.

- **Corporate Clients**: If you register through your employer, we may share your attendance or participation details with them.

- **Legal Obligations**: When required by law, court order, or government authority (e.g., under the IT Act, 2000, or DPDP Act, 2023).

- **Business Transfers**: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

- **With Consent**: When you explicitly agree to the sharing of your information.

4. Data Storage and Security

- **Storage**: Your information is stored on secure servers located in [India or specify other locations if applicable]. We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

- **Security Measures**: We implement reasonable technical and organizational measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

- **Cross-Border Transfers**: If data is transferred outside India (e.g., to international service providers), we ensure compliance with Indian data protection laws and applicable safeguards.

5. Your Rights

Under applicable Indian laws, including the DPDP Act, 2023 (once fully enforced), you may have the following rights regarding your personal data:

- **Access**: Request details of the personal information we hold about you.

- **Correction**: Request correction of inaccurate or incomplete data.

- **Deletion**: Request deletion of your data, subject to legal retention obligations.

- **Objection**: Object to certain uses of your data (e.g., marketing).

- **Withdrawal of Consent**: Withdraw consent where processing is based on your consent.

- **Data Portability**: Request a copy of your data in a structured format (where feasible).

To exercise these rights, contact us at [Your Contact Email]. We will respond within the timeframes required by law (e.g., 30 days under the DPDP Act, once applicable). Note that some rights may be limited based on legal exceptions.

6. Cookies and Tracking

- **What Are Cookies? **: Cookies are small files stored on your device to enhance functionality and track usage.

- **Types**: We use:

- Essential cookies (for Website functionality)

- Analytics cookies (to measure performance)

- Marketing cookies (for personalized ads, with consent)

- **Control**: You can disable cookies via your browser settings, but this may affect your experience on our website.

7. Third-Party Links and Services

Our website or workshops may link to or integrate third-party platforms (e.g., payment gateways, Zoom). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before engaging with them.

8. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected such data, we will take steps to delete it promptly. Contact us at info@aanandam.co if you believe we have inadvertently collected information from a minor.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised “Effective Date.” Your continued use of our website or Services after such changes constitutes your acceptance of the revised policy.

10. Legal Basis for Processing (India-Specific)

We process your personal information based on:

- **Consent**: Where you have provided explicit consent (e.g., for marketing or recordings).

- **Contract**: To fulfil our obligations under workshop agreements.

- **Legitimate Interest**: For purposes like improving Services or ensuring security, balanced against your rights.

- **Legal Obligation**: To comply with Indian laws or regulations.

11. Grievance Redressal

If you have concerns about how we handle your data, please contact:- info@aanandam.co

We will address your grievance within 30 days, as required under Indian law.

12. Contact Us

For questions about this Privacy Policy or our data practices, please reach out to:

- Email: info@aanandam.co